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Legal

Privacy Policy

Last updated: March 26, 2026

1. Introduction

GatherGoHub (“we,” “our,” or “the Service”) is committed to protecting the privacy of the individuals and organizations that use our platform. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

Account Information

When you join GatherGoHub through an organization invitation, we collect your email address. Authentication is handled via secure, passwordless magic links — we do not store passwords.

Profile and Household Data

Organization administrators may record profile information on your behalf, including your name, household composition (number of adults and children), and contact details. This information is used to manage event RSVPs, team assignments, and communications.

Event and Participation Data

We collect data about your participation in events, including RSVP status, selected packages, payment status (recorded manually by administrators), team assignments, volunteer hours, and submitted expenses.

Usage Data

We may collect standard server logs and usage analytics to maintain and improve the Service, including pages visited, features used, and general interaction patterns. This data is aggregated and not tied to individual identities.

3. How We Use Your Information

We use the information we collect to:

  • Provide and operate the GatherGoHub platform
  • Authenticate users via secure magic links
  • Enable organizations to manage events, RSVPs, teams, and payments
  • Send event-related communications and notifications on behalf of your organization
  • Improve the reliability, performance, and features of the Service
  • Comply with legal obligations

4. Multi-Tenant Data Isolation

GatherGoHub is a multi-tenant platform. Each organization’s data is strictly isolated using Row-Level Security (RLS) enforced at the database layer. Members of one organization cannot access data belonging to another organization, and administrators only have access to their own organization’s data.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

  • With infrastructure providers (such as cloud hosting and database services) necessary to operate the Service, under strict data processing agreements
  • With email delivery providers to send authentication magic links and event notifications
  • When required by law, regulation, or valid legal process
  • To protect the rights, property, or safety of GatherGoHub, its users, or the public

6. Data Retention

Your data is retained as long as your account is active or as needed to provide the Service. Organization administrators may delete member records, event data, and other information from the platform at any time. Upon deletion, data is removed from active systems; residual copies in backups are purged on a rolling schedule.

7. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), database-level Row-Level Security, and passwordless authentication to eliminate password-related vulnerabilities. No system is completely immune to risk; we encourage you to keep your email account secure as it is the key to your GatherGoHub access.

8. Children’s Privacy

GatherGoHub is not directed at children under 13. Household member records (including children) are managed by adult account holders, typically parents or guardians. If you believe a child’s information has been collected inappropriately, please contact your organization administrator.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access information we hold about you
  • The right to correct inaccurate information
  • The right to request deletion of your data
  • The right to object to certain processing of your data
  • The right to data portability

To exercise these rights, contact your organization administrator. For requests that require direct action from GatherGoHub, reach out through the platform.

10. Cookies and Tracking

GatherGoHub uses minimal cookies necessary to maintain your authenticated session. We do not use advertising cookies or cross-site tracking. You may configure your browser to block cookies, though this may affect platform functionality.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes through the platform or by email. Continued use of GatherGoHub after changes take effect constitutes acceptance of the revised policy.

12. Contact

For questions or concerns about this Privacy Policy, contact the administrator of your organization or reach out through GatherGoHub. We take privacy inquiries seriously and will respond promptly.